TUCCI 10 Year Global Limited Warranty You're covered for 10 years by the TUCCI Global Limited Warranty backpack's original purchase date to its original owner to be free from defects related to workmanship. If such a defect appears, upon presentation of your dated proof of purchase and this original warranty tag, the backpack will be repaired within 30 days of its receipt. This warranty does not cover normal wear and tear, nor any consequential damages, nor does it cover repairs made by unauthorized personnel. It does not cover damage caused by public carriers i.e..(airlines). If your backpack is damaged by carriers, you must claim with the carrier concerned immediately. Most airlines will not accept baggage claims after 48 hours. it is important that you carefully inspect your backpack after your arrival and make any claim with the airline while you are still in the airport. TUCCI will not accept any returns without prior authorization by our customer care department. Backpack sent to us must be prepaid and must have our claim# clearly labelled. We thank you for you TUCCI purchase.